Frequently asked questions

Please read them before contacting us, thank you.

General questions

Can you print any place?

Of course yes! You will design your own map with our custom editor.

How can I contact PrintedPlace?

You can contact us by using contact form at the end on this page, social media or emailing us at info@printedplace.com

What is the data source of your maps?

We create this custom canvas prints by using OSM.

Shipping

Free shipping?!

Yes, we ship for free to all countries – US, Europe etc.

What is the delivery time?

It depends on location you are ordering from, but it’s usually up to 5 working days. But please take note that producing the order will take 2-4 days on top of the shipping time.

How do I track my order?

You will recieve an email with order details and track code immediately after your purchase or after we ship the order – it differs with carriers.

Poster and print

What type of canvas is used on prints?

We use high quality 100% cotton canvas (360g/m²).
And Matte 200g/m² paper. The map resolution is very high as 600DPI.

What printers are used?

We use modern printing technology with newest printers available. Printed locally at our place.

What sizes are available?

You can choose 30x40cm (12″ x 16″)  or 50x70cm (20″ x 28″).

Can I purchase print with frame?

Yes, we have available custom frames for our prints from local production.
You have more options – classic frame, wallhanger or ‘blind frame’.

Refunds

I'm not satisfied with quality of my print.

We rely on customer satisfaction, so if you are not satisfied with the print, contact us via the contact form at the bottom of this page, or reply to the confirmation email of your order.

Print was damaged during shipping!

This doesn’t occur very much, but if that happen, please inform us as soon as possible by email (info@printedplace.com), and tell us what happened. We need you to attach images of the packaging and product.

Payment

What currency do you accept?

Our prices are shown in euros (€) and USD ($).

What payment method are accepted?

You can purchase safely by credit card via Stripe gateway, PayPal, or bank transfer.

Contact us

Please read FAQ before contacting us, thank you.

 

For bank transfer please use our iban:

IBAN number: CZ9320100000002401862460